Size | L, M, S |
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Our brand believes a stylish outfit can help bring a piece of confidence back to our lives. We use fashion to show moms and women out there struggling with self appreciation they are still Beautiful and Powerful.
There is a 1-2-day PROCESSING TIME before your order is shipped. All packages are shipped via The United States Postal Service (USPS) with 2-4 business days delivery. Please allow 24-48 hours for tracking information to update. All tracking numbers are sent via email.
*Please note that processing times does NOT include weekends or holidays.
Returned Mail/ Undelivered items
If your order is returned to us as undelivered there will be a 10% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and shipping cost. Only exception if ShopOne19 is at fault.
Lost or Stolen Packages
Under no condition is ShopOne19 responsible for any lost or stolen packages. Please contact USPS customer service if tracking number list the package as delivered and you did not receive it.
If you put the wrong address on your order, if possible please cancel it before it is shipped and reorder with the correct address. We are not responsible if customer fails to verify correct address.
Due to the current pandemic (Covid), we are not accepting any returns. All Sales are Final
Feel free to contact us at contact@shopone19boutique.com if you have any questions.
Exception if there is a damaged due to an error on our end. Although, we thoroughly inspect each package before shipping.
Undelivered items
If your order is returned to us as undelivered there will be a 10% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and shipping cost.
By completing a purchase with us you are agreeing to our full no return policy.
If you put the wrong address on your order, if possible please cancel it before it is shipped and reorder with the correct address.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. There is a 3 day grace period.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.
Exchanges
None at this time
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